Your Data, Your Rights
This Privacy Policy describes how 1096 collects, uses, stores, and protects the personal information of members and visitors in the Philippines. We are committed to keeping your data secure and being transparent about every step of how it is handled. Please read this page carefully before registering an account or continuing to use any part of the platform.
What We Gather
When you register or interact with the 1096 platform, we collect only the information that is necessary to provide a safe, legal, and enjoyable experience for members based in the Philippines. Understanding what we collect and why helps you stay informed and in control of your personal data at all times.
When you create a 1096 account, we collect your full name, date of birth, email address, mobile number, and the login credentials you choose during sign-up. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and ensure that your account belongs only to you. We do not collect more personal details than are necessary to open and maintain a member account on the platform. Your date of birth is used strictly for age verification and is never shared with external marketing companies. All registration details are stored securely and accessed only by authorised team members when needed to service your account.
As you use the 1096 platform — browsing sports markets, placing bets, or playing casino-style games — we record activity data such as pages visited, bet history, game session duration, and account preferences. This data helps us improve the platform experience, detect unusual account behaviour that could indicate fraud, and ensure that responsible gaming tools are working correctly for each member. Activity logs are retained for a limited period as required by applicable Philippine regulations and are not used to build advertising profiles. We may use anonymised and aggregated activity data to understand how members in the Philippines interact with the platform overall, without identifying any individual member. You can request a summary of the activity data held on your account by contacting the support team.
When you access 1096 through your mobile browser or any device, we automatically collect basic technical information including your IP address, device type, operating system version, and the browser you are using. This technical data is used to ensure the platform renders correctly on your device, to detect and prevent unauthorised access attempts, and to maintain the stability of the platform for all members. IP address data may be used to verify that you are accessing the platform from within the Philippines in accordance with our eligibility requirements. We do not use device fingerprinting or cross-site tracking technologies, and we do not share technical data with third-party advertisers. Technical logs are reviewed periodically for security purposes and are deleted once they are no longer operationally necessary.
How Your Data Is Used
The personal information collected by 1096 is used exclusively to operate the platform, protect members, and meet legal obligations under Philippine law. We do not sell, rent, or trade your personal data to any third party for commercial or marketing purposes, and we never will. Every use of your data is directly connected to your membership, your account security, or a legal requirement that applies to 1096 as a licensed online entertainment platform operating in the Philippines.
Specifically, your data is used to: process your account registration and verify your identity; settle bets and record gaming transactions accurately; send you important account notifications such as password changes or suspicious login alerts; operate the responsible gaming tools available in your account settings; and comply with any investigation or audit requested by relevant Philippine regulatory bodies. We do not use your personal data to send unsolicited promotional messages unless you have opted in to receive communications from us, and you may withdraw that consent at any time by contacting our support team at [email protected].
When 1096 engages third-party service providers — such as payment processors or security verification services — those providers are contractually required to handle your data only for the specific purpose for which it was shared, and they are prohibited from using it for any other reason. All third-party data processors engaged by 1096 are required to maintain data security standards that are at least equivalent to those applied internally by the platform.
Your data is used to create and maintain your member account, process transactions, and keep your account history accurate and accessible when you need it.
We monitor account activity to identify suspicious patterns, prevent unauthorised logins, and protect the platform from fraudulent behaviour that could affect other members.
Activity data helps the platform identify members who may benefit from responsible gaming support and ensures that self-exclusion and deposit limit settings are applied correctly.
Certain member data must be retained and made available to Philippine regulatory authorities upon lawful request, in accordance with the platform's licensing and legal obligations.
Your Control
As a member of 1096 based in the Philippines, you have rights over your personal data that we are committed to respecting and facilitating at all times.
You have the right to request a copy of the personal information that 1096 holds about you at any time. To submit an access request, simply send an email to [email protected] with the subject line "Data Access Request" and include the email address associated with your account. We will respond within a reasonable timeframe and provide you with a clear summary of the data we hold, the purpose for which it is held, and how long it will be retained. There is no fee for submitting a data access request, and we will not use your request to flag your account in any negative way. If you believe any information we hold is inaccurate, you may also request that it be corrected.
You may request that 1096 delete your personal data by contacting [email protected], subject to any legal or regulatory retention obligations that require us to keep certain records for a defined period. When a deletion request is received, we will close your account, remove your personally identifiable information from active systems, and confirm the action in writing once it has been completed. Please note that some transactional records may need to be retained in anonymised form to comply with Philippine financial regulations, but these will not be linked back to your identity. We aim to process all deletion requests promptly and keep you informed of progress throughout the process. If your request cannot be fulfilled in full due to a legal requirement, we will explain the specific reason clearly.
If you have previously consented to receive promotional communications from 1096, you have the right to withdraw that consent at any time and we will stop sending those messages promptly after receiving your request. You may also object to certain uses of your data that go beyond what is strictly necessary to operate your account, and we will review your objection and respond within a reasonable period. Withdrawing consent for communications will not affect your ability to continue using your 1096 account for sports betting, gaming, or any other platform feature. To exercise any of these rights, contact our support team at [email protected] with your full name and the email address linked to your account. All privacy-related requests are treated with full confidentiality.